Exercise 10. Evaluation

The Warringah Library service offers the use of some 2.0 technologies but doesn't utilise them for every part of their service.

The Local Area section of the library offers access to pictures of the area, an index of street names and an oral history project. Other fields that they can assist you with are

• Aboriginal history
• Social history
• Geography and geology
• Built and natural environment
• Contemporary environmental and social issues
• Books
• Reports and environmental studies
• Maps and plans
• Photographs
• Local newspapers
• Oral histories
• Newspaper clippings file 

All of these can only be accessed from their local studies room which they advise you to make a booking for. If they were to digitalise the content then it could be accessed and linked to by their members from home allowing a greater volume of access to the information. There is no online feedback option either to let people know how helpful they found the services to be. Essentially, there is no interaction or user collaboration.

The children's area is a bit more interactive as it starts using the web to intergrate systems of learning and reading and educational games via the library website. While this might not be true 2.0 technology it is a step in the right direction to keeping abreast of  the times.

The youth section of the library is starting to integrate their web services very closely with other services they provide such as Get Your Game On, HSC Help, Ask A Librarian, Online Resources, eBooks, A place to meet. Perhaps. Because of the target audience (which can be assumed is more tech savvy) the library seems to be utilising 2.0 technologies more so in this area than others.

The Adult fiction and reference sections allow users to add reviews online of the books they've used. They can also add tags they think are appropriate to the book and you can also just add a comment under 'community discussion' if they want to quickly discuss the book. This is a great use of 2.0 technologies as it is getting the users involved not only with the books but also with each other and the service provider.